Missing Miles
Airline partner miles should be credited to the members account within 90 days of the transaction. Flights flown on our airline partners prior to enrollment in the Dividend Miles program are not eligible for credit.
To credit missing flight activity for any travel on a partner airline, write the Dividend Miles Service Center at the address below and include your name, address, account number and a copy of the ticket receipt(s) and the original boarding pass(es), indicating seat assignments. These documents must be submitted via mail.
US Airways
Dividend Miles Service Center
PO Box 20050
Phoenix, AZ 85036